KEILTY Workspace Virtual Office Service Agreement

KEILTY Realty Management Inc. · Version 2026-10-12 · Print or save as PDF

This Agreement lets the Member use 863 Princess Street, Suite 301, Kingston, Ontario K7L 5N4 as its business address, with mail handling by KEILTY, on a monthly plan with a 3-month minimum.

Summary of terms

1. Services

1. Business Address. KEILTY will let the Member use the Service Address as its business mailing address for registration, invoices, letterhead and its website. KEILTY will receive the Member's mail during staffed hours, notify the Member by email when mail arrives, and hold it for pick-up during staffed hours.
2. Address Plus. Address Plus includes everything in Business Address, plus:
   1. scanning of mail on request, or forwarding of mail to an address the Member provides, with postage and any courier charges billed at cost; and
   2. 2 hours of meeting room use per month at 863 Princess Street, as set out in Section 5.
3. Staffed hours. Staffed hours are posted at the Service Address and on keilty.com and may change on reasonable notice.
4. Changing plans. The Member may move between plans on written notice. The new Monthly Fee applies from the next billing date. Any change in the deposit is adjusted on that date.

2. Fees, deposit and payment

1. Monthly Fee. The Member will pay the Monthly Fee for its plan, plus HST, monthly in advance from the Start Date.
2. Deposit. At checkout the Member will pay a deposit equal to one month's Monthly Fee plus HST. KEILTY will hold the deposit and apply it to the Member's final month's fees. KEILTY may also apply the deposit to any amount the Member owes and has not paid, and the Member will restore the deposit within 10 days of a written request.
3. Pre-authorized payment. The Member authorizes KEILTY, through its payment processor, to charge the card provided at checkout for the Monthly Fee, HST and any other charges under this Agreement as they fall due. The Member will keep a valid card on file.
4. Other charges. Postage, courier charges and extra meeting room time are billed on the next monthly charge or by separate invoice.
5. Late payment. If a charge fails and is not paid within 7 days of KEILTY's notice, KEILTY may suspend mail handling and meeting room access until the account is paid in full.
6. Fee changes. KEILTY may change the Monthly Fee after the first 3 months on at least 30 days' written notice. The Member may end this Agreement before the change takes effect by giving notice under Section 3.

3. Term and ending the Agreement

1. Minimum term. This Agreement starts on the Start Date and runs for a minimum of 3 months. It then continues month to month.
2. Ending on notice. After the first 3 months, either party may end this Agreement on 30 days' written notice. Notice given during the first 3 months takes effect no earlier than the end of the third month.
3. Ending early for cause. KEILTY may end this Agreement on written notice if the Member does not pay an amount within 14 days of notice that it is overdue, breaches Section 4, or uses the Service Address for an unlawful purpose.
4. After the Agreement ends. The Member will stop using the Service Address on all registrations, materials and listings within 30 days after the end date, and will update its address with any government registry. KEILTY will return mail received after the end date to the sender, or forward it at the Member's cost for up to 30 days if the Member asks in writing and has paid all amounts owing.
5. Final month and deposit. The deposit is applied to the final month's fees. Any balance left after amounts owing is refunded to the Member's card within 30 days after the end date.

4. Use of the address and mail handling

1. How to write the address. The Member will use the Service Address exactly as "863 Princess Street, Suite 301, Kingston, Ontario K7L 5N4" and will not describe it as a separate suite or office of its own.
2. Lawful use. The Member will use the Service Address only for lawful business purposes and will provide accurate information about itself at checkout and on request.
3. Online listings. The Member will not use the Service Address for a Google Business Profile or any other map listing that represents a place where the Member serves customers in person.
4. What KEILTY will not accept. KEILTY may refuse or return any item that is too large to store, perishable, hazardous, requires a signature on the Member's behalf without written authority, or is sent cash on delivery.
5. Unclaimed mail. Mail not picked up within 30 days may be returned to sender or forwarded at the Member's cost after notice.
6. Registrations and legal correspondence. The Member may use the Service Address as its registered or head office address for corporate registrations and for government, bank and legal correspondence. KEILTY will accept official and legal correspondence addressed to the Member and notify the Member by email the day it arrives. The Member is responsible for collecting it promptly.

5. Meeting room

1. Included hours. Address Plus Members receive 2 hours of meeting room use per calendar month. Unused hours do not carry forward and have no cash value.
2. Booking. Meeting room time is booked in advance through KEILTY, subject to availability, and during staffed hours unless KEILTY agrees otherwise.
3. Extra time. Time beyond the included hours, and any meeting room use by Business Address Members, is billed at KEILTY's posted meeting room rates.
4. Conduct. The Member is responsible for its guests and will leave the room in the condition it was found.

6. Change of Service Address

1. Relocation right. KEILTY may, on sixty (60) days' written notice, change the Service Address to other KEILTY premises in Kingston, Ontario. The change does not affect the Monthly Fee or any other term of this Agreement.
2. KEILTY's costs. KEILTY will forward mail sent to the former address for at least 90 days after the change, at its own cost.
3. Member's option. If the Member does not wish to continue at the new address, it may end this Agreement effective on the date of the change, without regard to the minimum term, by written notice before that date.

7. Services only, not a tenancy

This Agreement is an agreement for services. It does not create a tenancy, lease, leasehold estate or any other interest in real property, and it gives the Member no right to occupy or possess any part of 863 Princess Street. Meeting room use is a permission to use shared space for the time booked only.

8. General terms

1. Limit of liability. KEILTY will take reasonable care with the Member's mail but is not responsible for mail that is lost, delayed or damaged by a carrier, or for any indirect or consequential loss. KEILTY's total liability under this Agreement is limited to the fees the Member paid in the 3 months before the claim.
2. Indemnity. The Member will indemnify KEILTY against claims, fines and costs arising from the Member's business, its use of the Service Address, or its breach of this Agreement.
3. Privacy. KEILTY collects the Member's information to provide the services, bill the Member and meet its legal obligations, and handles it in accordance with KEILTY's privacy policy.
4. Assignment. The Member may not assign this Agreement or let another business use the Service Address without KEILTY's written consent.
5. Notices. Notices to KEILTY go to ClientCare@KEILTY.com or to 300-80 Queen Street, Kingston, Ontario K7K 6W7. Notices to the Member go to the email address given at checkout. Email notice is effective on the next business day after it is sent.
6. Whole agreement. This Agreement, together with the plan and prices accepted at checkout, is the whole agreement between the parties about the services. KEILTY may update these terms on 30 days' written notice, and the Member may end this Agreement before an update takes effect.
7. Governing law. This Agreement is governed by the laws of Ontario and the federal laws of Canada that apply there.

9. Acceptance

The Member accepts this Agreement by ticking the terms box and completing payment at checkout. The person completing checkout confirms they have authority to bind the Member. KEILTY accepts by confirming the Member's start by email.

Questions: ClientCare@KEILTY.com or 613-704-1541.