Digital download
The Tenant Retention Playbook
Turnover is the most expensive event in a rental: vacancy, cleaning, repairs, marketing, and re-leasing all land at once. This playbook is the exact system our team uses to keep great residents in place year after year.
Inside the playbook
- A renewal calendar that starts 120 days before lease end
- Ready-to-send resident letters and renewal templates
- The small, inexpensive upgrades residents actually notice
- Early warning signs a resident is about to give notice, and how to respond
- A move-in experience checklist that sets up long tenancies
Get the Playbook
Secure checkout via Stripe. Instant digital download.
Digital download
The Tenant Screening Playbook
One bad application can cost a landlord thousands in missed rent and turnover, and fake income documents are now cheap and common. This playbook is the screening process our team runs on every application: clear criteria, real verification, and a consistent decision every time.
Inside the playbook
- Five pre-screening questions that filter out most problems on the phone
- How to spot fake pay stubs and doctored documents in minutes
- A word-for-word script for calling past landlords, not just the current one
- A red-flag checklist to run before you approve any application
- A decision log and letter templates for a fair, consistent process
Get the Playbook
Secure checkout via Stripe. Instant digital download.
Proudly Canadian Owned