KEILTY Reviews

What owners and residents say about KEILTY.

Every review on this page is a public Google review of KEILTY Realty Management, quoted in the reviewer's words and linked back to the source. Owners talk about reporting and being left alone. Residents talk about getting an answer. Read them here, then read the rest on Google.

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4.8

★★★★★

36 Google reviews, as at 2026-10-28

5 stars
34
4 stars
0
3 stars
0
2 stars
0
1 star
2
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From owner clients

Owners who hired us to run a house, a student rental or a building, in their own words.

★★★★★

"Our family has been in the student rental business for over 30 years, and we cannot say enough about the exceptional support we have received from KEILTY Property Management. Their professionalism, responsiveness, and genuine personal touch have made such a difference for our family. We feel incredibly supported and confident knowing our properties are in such capable hands. What truly sets KEILTY apart is their commitment to building relationships and making us feel valued, rather than just another client."

Patty Gollogly
Student rental owner, Kingston
Google review
★★★★★

"We have our unit at University Studios managed over many years by Varsity, Portsmouth and Keilty respectively. Brandon has been providing professional, prompt, efficient and kind assistance from the beginning till now. We also notice continuing improvements in communications with clients like online portal, quick response to requests and especially helpful regular financial notice/report packages for owner's."

Tuyen Huynh
Owner, University Studios
Google review
★★★★★

"Very satisfied with this company's service. Totally hands off for the owner. Also company's owner portal included every report there like income statement, repairs, tasks. Very handy for the owner to look for the information."

Jessie Wang
Owner client
Google review
★★★★★

"I have been very impressed with the level of energy and support that Brandon Ackerman has helped me with managing my property the last few years. He has been a catalyst at resolving issues, staying on top of property management details and issues as they arise and being open to suggestions. Keilty is lucky to have him!"

Marko13 Zeus
Owner client
Google review
★★★★★

"I had the pleasure of dealing with a very professional and responsible individual by the name of Brandon Ackerman, with KEILTY Realty Management. Brandon is always quick to respond and follows through to completion on any tasks asked of him. All being handled with a positive attitude, and pleasant personality."

Dante Di Giovanni
Owner client
Google review
★★★★★

"AJ is a true business leader. We love working with his team of talented and passionate people!"

Laura Larin
Business partner
Google review

Own a rental and want the same reporting? See single-family, condo, student rental and apartment building management, each with its fee schedule published.

From residents

A property is only as well managed as its residents say it is. These are the people who pay the rent, call the office and renew.

★★★★★

"I have dealt with Keilty for the last 3 years as a tenant and I have nothing but positive things to say after a run of negligence and management issues with the previous company. They are always available to address inquiries, with timely updates and communication with tenants."

Eyad Tamimi
Resident, three years
Google review
★★★★★

"She's been one of the only property managers who was able to encourage me to act quickly, without making me feel rushed or pressured into deciding. The Keilty property management application system was easy to use and felt secure, unlike a lot of the places I've applied to thus far, which helped alleviate a lot of the anxiety I've had around real estate scams."

Lyrissa Johnson
Resident
Google review
★★★★★

"They recognize the challenges that are included with first-time move-ins and have made it a smooth transition for me and my housemates. I want to highlight the clear direct communication I have received from Raychell Parreno, Gladys Zerna, and Hassan Al Sayyad. They worked hard from day one to make sure we felt welcome and answered all of our questions promptly."

Kathi McDonald
Student resident, Kingston
Google review
★★★★★

"AJ came to unlock a bedroom that was accidentally locked in less than 30 minutes after midnight. He was super helpful and quick, really appreciated!"

Jack
Resident
Google review
★★★★★

"I got in contact with Keilty to rent a studio room in Oshawa. Although there were some struggles on my side as I'm renting it internationally, it was pretty straightforward to do everything, and Bryan helped me with every small step I had to take on most details."

Faryan Azizian
Resident, Oshawa
Google review
★★★★★

"I recently signed a lease with Keilty, and the experience was great from start to finish. A special shoutout to Bryan for being so helpful, answering all of my questions, and making the whole process smooth and stress-free."

Saron Abraha
Resident
Google review
★★★★★

"Great experience with Keilty so far. Raychell was incredibly helpful, answered all of my questions by phone and text, and was very accommodating in arranging the parking lease start date at a time that worked well for me. The whole process was smooth and easy, and Keilty is very professional with a personal user portal to organize monthly payments."

ari
Parking customer, Kingston
Google review
★★★★★

"Great service! I move a lot and I can tell that this is the best experience I ever had. Raychell was very helpful and patient with me. She is very professional to say the least!"

Dana
Resident
Google review
★★★★★

"I had a great experience with Raychell who has been extremely helpful. Professional attitude, fast responses, detailed instructions, and prompt resolutions. The leasing and move in process was smooth and straightforward."

Spencer
Resident
Google review
★★★★★

"Very good customer service, Hassan helped me solve an ongoing issue and thanks to his support the issue was resolved smoothly. He went above and beyond, I felt truly cared for as a customer."

Rim Ennehas
Resident
Google review
★★★★★

"Tom goes above and beyond to make you not feel like a customer, but a true friend. His hospitality and friendship defined my experience with Keilty, and I'd recommend Tom to anybody."

Mike W
Resident
Google review
★★★★★

"The Keilty team quickly dealt with an issue as soon as it was received by them."

Gord Hunter
Resident
Google review

What the reviews keep coming back to

Google groups reviews by the things people mention most. For KEILTY, these are the themes, with how many reviews raise each one.

Answering questions 7 Communication 5 Smooth process 4 Caring staff 2 Helpfulness 2 Customer interest 2

They name people, not a company

Brandon, Raychell, Bryan, Tom, Gladys, Hassan and A.J. show up by name because that is who answers. A dedicated manager with a name is the standard on every owner service page.

Owners mention the reporting

Income statements, repairs and tasks in a portal, and a monthly package that reads in five minutes. That is what "totally hands off" looks like from the owner's side. See how our reporting works.

Residents mention the answer

Questions answered by phone and text, a bedroom unlocked after midnight, an issue dealt with the day it came in. Our maintenance standards put a clock on all of it.

A note on how this page is built: the quotes above are excerpts from public Google reviews, shortened where a review ran long and with spelling tidied, nothing else changed. We do not pay for reviews, we do not gate who is asked, and we reply to every one on Google. The full set is always one click away.

What could your property rent for?

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Want to be the next review?

Start your agreement online, or call 613-545-3322 or email ClientCare@KEILTY.com and we will walk you through how management would work for your property.

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A two-minute Google review helps the next owner decide, and A.J. reads and replies to every one himself. Say what we did well, and say what we could do better.

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